Store Refund Policy
Last updated: 08/26/2026
At Rose Block Antiques, we want you to be satisfied with your purchase. Please review our refund and return policy carefully. By making a purchase, you also agree to our Terms Of Service and Privacy Policy.
Return Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
How to Start a Return
To start a return, you should contact the vendor who originally sold the item. Returns should be sent back to the vendor after confirming the return with them.
If your return is accepted, you will be responsible for shipping the item back to the vendor. Packaging at this stage is important to prevent further damage. Items sent back without first requesting a return or carelessly shipped will not be accepted.
If a vendor is not being responsive you can contact Rose Block Antiques at roseblockantiques@gmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (such as food, flowers, or plants)
- Custom or personalized products
- Personal care goods (such as beauty products)
- Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards.
Disputes
If there is a dispute between you and the vendor who sold you the item please contact roseblockantiques@gmail.com and we will review the issue. If policy isn’t being applied correctly to the issue it will be resolved by our team from that stage forward.
Exchanges
The fastest way to get the item you want is to return the item you have. Once your return is accepted, you can make a separate purchase for the new item.
European Union – 3 Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification.
The item must still be in the same condition as received, unused, with tags, and in original packaging, along with proof of purchase.
Refunds
We will notify you once we have received and inspected your return. If approved, your refund will be processed automatically to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card provider to process the refund.
If more than 15 business days have passed since your return was approved, please contact us at roseblockantiques@gmail.com.
Need Help?
For any questions regarding returns or refunds, feel free to contact us at roseblockantiques@gmail.com.
You can also review our Terms Of Service and Privacy Policy for more details.